Dear Neiman Dermatology,
Today was my first LightSheer treatment, and I write to tell you what a pleasant experience your nurse, Karen, made for me.
First and foremost, she accommodated my schedule by seeing me at 8:00 am (before office hours). She also thoroughly explained the procedure in detail, and "counted down" prior to activating the flash of light. I look forward to continuing the treatment.
It has always been a pleasure treating with you. Your office is run in a professional yet friendly manner. Too often people take the time to complain, but not often enough to thank. I look forward to continuing the treatment.